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Patient and family education

Clear information and simple tools to look after your heart, prepare for your tests and take part in your care.

A staff member points to an educational video on relaxation on the waiting room screen while a patient watches.

What do you need today?

Explore the topics

21 resources

Know your test

Emergencies

Heart conditions

Prevention

Healthy living

Living with your treatment

Patient safety

Rights and regulations

Tools you can use online

They work in your browser. Nothing you type is saved on our servers.

Heart words in plain language

Tap a word to see what it means.

  • Abdominal obesity

    Too much fat around the belly. It is suspected when the waist measures more than 80 cm in women or more than 90 cm in men.

  • Arrhythmia

    A problem with the heart's rhythm: it beats too fast, too slow or irregularly.

  • Beta blocker

    A type of medicine that slows the heart rate and lowers blood pressure, such as metoprolol or carvedilol.

  • Blood pressure monitor

    A device that measures blood pressure.

  • Body mass index

    A ratio of weight to height that helps show whether a weight is healthy.

  • Cardiac catheterization

    A procedure in which a thin tube (catheter) is passed through an artery to the heart to look at or treat its arteries.

  • Cholesterol

    A fat in the blood. When there is too much, it builds up in the walls of the arteries.

  • Diastolic pressure

    The lowest pressure, when the heart rests between beats. It is the bottom number.

  • Ejection fraction

    The percentage of blood the heart pumps out with each beat. It shows how strongly it pumps.

  • Electrode

    A small sticker placed on the skin to pick up the heart's electrical signals.

  • Gamma camera

    Nuclear medicine equipment that takes images of the body using the radiopharmaceutical.

  • Heart attack

    Damage to the heart muscle because one of its arteries gets blocked and blood stops reaching it.

  • Holter monitor

    A small device you wear for hours that records your heart rhythm or blood pressure while you go about your day.

  • Hypertension

    Blood pressure that stays high over time.

  • Informed consent

    Written permission you give after a procedure, its benefits and its risks have been explained to you.

  • Insulin resistance

    When the body responds less to insulin, the hormone that helps sugar move from the blood into the cells. It can appear before diabetes.

  • Legumes

    Beans, lentils, chickpeas, peas and fava beans. They provide protein and fiber.

  • Metabolic flexibility

    The body's ability to switch fuels: using mostly sugar after a meal and more fat between meals or during gentle, longer activity.

  • Metabolism

    All the processes the body uses to turn food into energy and to use or store it.

  • Murmur

    A sound heard as blood flows through the heart. Sometimes it means a valve is not working well.

  • Nuclear medicine

    A specialty that uses small doses of radiopharmaceuticals to take pictures of how organs work.

  • Palpitations

    Feeling that your heart is pounding, racing or beating irregularly.

  • Perfusion

    Blood flow reaching an organ. In the heart, it shows whether blood reaches all of the muscle.

  • Radiopharmaceutical

    A medicine with a small amount of a radioactive substance that makes nuclear medicine images possible.

  • Stroke

    Damage to the brain because a blood vessel gets blocked or bursts.

  • Systolic pressure

    The highest pressure, when the heart squeezes. It is the top number.

  • Transducer

    A device moved over the skin to take ultrasound images.

  • Triglycerides

    A type of fat in the blood. They can rise with too much sugar, refined flour, alcohol and calories; genes, diabetes and some medicines also play a part.

  • Ultrasound

    Sound waves you cannot hear that show the inside of the body, as in a sonogram. They have no radiation.

  • Valve

    A door inside the heart that lets blood flow in only one direction.

Our education program

Through our Patient and Family Education Program, our patient services staff and clinical team share topics on patient safety, healthy living and prevention with patients and companions every day, and explain their rights and responsibilities. We do this in all our services.

  • Talks in our waiting rooms
  • Educational videos on the screens at our locations
  • Heart Week, with cardiovascular risk screening
  • Dance therapy, music therapy and relaxation techniques
Our commitment

All our clinical and administrative staff are committed to your education: we assess what you need to learn and keep the topics that matter most for your health and quality of life up to date.

Patient and family education policy, version 03, September 2026

Need an appointment?

Book online or message us on WhatsApp. We reply during opening hours.

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If you are deaf or hard of hearing, you can reach us through Colombia’s Centro de Relevo.

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