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Accessibility

We want everyone to be able to use this site, however they see, hear, move or read.

On this page

This site aims to meet level AA of the Web Content Accessibility Guidelines (WCAG 2.2) and Colombia’s NTC 5854 standard.

Options to adapt the page

With the Accessibility button, at the bottom left or at the top of the page, you can:

  • Increase the text size in two steps.
  • Turn on high contrast.
  • Underline all links.
  • Increase line spacing.
  • Stop all animations.
  • Listen to the page read aloud.

Your settings are saved on your device. The site also respects the reduce-motion setting on your phone or computer.

Other features

  • The whole site can be used with a keyboard, and the focus is always visible.
  • It works with screen readers.
  • It uses a typeface designed for people with low vision.
  • It is available in Spanish and English.

Deaf and hard-of-hearing visitors

You can reach us through Colombia’s Centro de Relevo, a free service of the Ministry of ICT that interprets between Colombian Sign Language and voice.

Found a barrier?

If something on the site does not work for you, write to [email protected] telling us which page and what happened. We will fix it.

Message our booking desk on WhatsApp

Accessibility

Adjust the page to the way you read. Your choices are saved on this device.

Text size

If you are deaf or hard of hearing, you can reach us through Colombia’s Centro de Relevo.

Go to Centro de Relevo
Live chat (opens a chat window)